Winners announced for Outstanding Attitude Awards 2019

(Pictured left to right: Scott Kennedy, AEG Presents, Darcey Jackson, AEG Presents, Suzanne Bull MBE, Attitude is Everything, Helen Johns, AEG Presents, Irene Conneely, AXS)

BST Hyde Park collected two gongs at the new event from the charity Attitude is Everything, which celebrates excellence and innovation in live music accessibility for disabled audiences.

The ceremony took place yesterday (Tuesday) at Islington Assembly Hall, which is one of over 160 venues currently signed up to Attitude is Everything’s Charter of Best Practice, and the other winners represented a strong regional spread.

Yorkshire’s Deer Shed Festival, Manchester’s Band on the Wall, Belfast SEE Arena, Birmingham’s Ticket Factory, Leeds’ Made with Music Mini-Gigs, and Scotland’s Edinburgh Fringe and SoundSense were all recognised for their achievements in accessibility.

According to Government data, deaf and disabled people account for one in 10 of live music attendees in the UK.

While BST Hyde Park received awards for Customer Service and Ticketing Without Barriers, Manchester’s Band on the Wall emphasized that small venues are also leading the way with accessibility improvements taking home the Access Stars Online Award.

Suzanne Bull MBE, chief executive oficer, Attitude is Everything, said: ‘What we’re really celebrating today is good customer service. Deaf and disabled people represent some of the UK’s most passionate music fans. Millions of us attend live music events, and millions more would like to. We are a significant part of the music community.

‘Today’s winners represent some shining examples of how the live music business is responding to this demand. I would like to congratulate all of them, and all of our nominees, not only for the brilliant work that they’ve been doing but also for the inspiration they can offer to others. The Outstanding Attitude Awards is proof that everyone in live music, from the biggest festival to the smallest venue can step up and make a change.’

Margot James, digital and creative industries minister, added: ‘There’s never been a better time to experience live music and it’s something that everyone should be able to enjoy. I want to see every venue and festival create brilliant facilities for deaf and disabled people and it’s great to see the Outstanding Attitude Awards showcasing what can be achieved across the UK.’

The full list of winner for the Outstanding Attitude Awards 2019 is as follows:

Customer Service Award: British Summer Time Hyde Park
Big Ambition Award: Edinburgh Festival Fringe Society
The Nigel McCune DIY Access Award: Made with Music Mini-Gigs
Accessible Infrastructure Award: GigLoo Ltd
Tech Innovation Award: SoundSense
Access Starts Online Award – Outdoor event: Deer Shed Festival
Access Starts Online Award – Venue over 500 capacity: The SSE Arena Belfast
Access Starts Online Award – Venue under 500 capacity: Band on the Wall
Ticketing Without Barriers Award – Ticketing / Tech Company: The Ticket Factory + CredAbility Access Card
Ticketing Without Barriers Award – Venue / Event: British Summer Time Hyde Park

To find out more about the winners, please visit

Photo Credit: Rich Legate: